Course Highlights
This course will help you understand the impact your communication skills have on other people, thereby allowing you to create/ speak impactful mails, speeches or general conversation, a critical competence for the workplace.
Explore the importance of communication as a skill in the workplace & structures how your communication could be perceived by others. You'll cover areas such as verbal and non-verbal communication, written communication and using your communication skills in challenging and diverse situations.
This Effective Communication course online has:
- Assessment based certified course from a "Continuing Professional Development” training provider
- Digital Badge
- Student manuals and workbooks for every topic
- 24x7 availability
- Analytical tools
- Free access to knowledge base
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Skill Type
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Course Duration
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Domain
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Nasscom Assessment
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Placement Assistance
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Certificate Earned
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NOS Details
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Mode of Delivery
Course Details
What will you learn in this Effective Communication certification course?
- Identify common communication problems that may be holding you back
- Develop skills to ask questions that give you information you need
- Learn what your non-verbal messages are telling others
- Develop skills to listen actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations assertively
Why should you take this Effective Communication course?
- Nobody can survive without communication. Effective communication is essential for managing relationships with your staff, customers, and stakeholders
- Poor communication can ruin relationships, and potentially result in lost sales and a damaged reputation
- Learn how to improve your business communication with staff, suppliers, and customers
Who should take this Effective Communication course?
- Higher-ed students
- Young professionals
- Entrepreneurs
Curriculum
- Creating positive relationships
- Growing our self-awareness
- Communication basics and barriers
- Asking questions and listening skills
- Body language
- Communication styles
- Creating a positive self-image
- Frame of reference
- Techniques for the workplace
- Assertiveness
- Know the difference between a team player and a non-team player
- Learn the qualities possessed by a team player
- Determine what type of team player you are and how those functions in your workplace
- Know and understand what it takes to be a team player
- Discover the different types of teams that exist within a company
- Learn what working together as a team looks like
- Learn the different types of workplace teams and what types of team’s successful organizations need
- Develop strategies to improve teamwork
Tools you will learn in this Effective Communication course –
- Communication Strategies