Salesforce Business Analyst Professional

Course by:

Course Highlights

The Salesforce Business Analyst Professional Course is designed for individuals who understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.
Its advantageous if the candidates have knowledge of Salesforce best practices and be proficient in planning discovery activities, mapping business processes, eliciting requirements, and writing user stories.

Salesforce Business Analyst Professional is a project-based, business-improvement role.
Business analysts professional help guide businesses to improve business processes and efficiency in Salesforce.
They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions.
Think of the Salesforce business analyst professional like an interpreter.
They’re the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results.

Performance - To maximize the value of a system through architecture best practices and technical specifications.
Adoption - Allowing and empowering users to utilize the functionality that has been enabled in your Salesforce instance.
Communication - To communicate with stakeholders and enquire about various aspects of the project.
Automation - To ensure that business automation and data management are smooth and well established.
Security - To Safeguarding the Salesforce instance from unwanted individuals through identifying threats on your security landscape.

Individuals who are new to the Salesforce system and would like to explore the tools Business Analytics with Salesforce, which include –
Generalists: Generalists can work in a variety of orgs; they are expected to perform the duties of a BAP as well as those of an admin.
Specialist: Individuals specialize in a unique aspect of Salesforce & typically work at Salesforce consultancies, where clients need that specialty only for a project engagement.
Pure Business Analysts: These typically work at enterprise companies; they could be transitioning from one team to another, or their company is just starting out with Salesforce.
Technical Business Analysts: Individuals have a heavy emphasis on the systems and on data, who may delve into code.
Functional Business Analysts: Individuals have a deep understanding of the business process itself and how the system functions.
Hybrid Business Analysts: These individuals have got a little bit of everything, they can span the gamut no matter what.

Some of the Tools that the candidate learns during this course include-