Course Highlights
Basic Understanding of Salesforce: Familiarize yourself with the Salesforce platform, including its core functionalities and components. This foundational knowledge will help you understand how AI and Data Cloud integrate with Salesforce.
Data Management Skills: Understanding data management principles is crucial. This includes data modeling, data integration, and data governance etc.
Familiarity with AI Concepts: Basic knowledge of artificial intelligence and machine learning concepts will be beneficial. Understanding how AI can be applied within Salesforce to enhance customer experiences and business processes is key.
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GOI Incentive applicable
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Nasscom Assessment
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Placement Assistance
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Certificate Earned
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Course Details
What will you learn in Salesforce AI and Data Cloud master?
This course content is aiming at the students to:
- Gain a foundational understanding of Salesforce Data Cloud, including its architecture, features, and capabilities.
- Learn how Data Cloud integrates with other Salesforce products to create a unified customer view.
- Learn how to ingest and manage data within Data Cloud; Understand how to create unified customer profiles by linking data from multiple sources using identity resolution rulesets.
- To Learn the foundational concepts of artificial intelligence, including machine learning, natural language processing, and predictive analytics.
- To get in depth knowledge on how to integrate AI solutions within the Salesforce ecosystem, ensuring seamless operation with existing Salesforce products and services.
- Understanding the ethical implications of using AI, including data privacy and bias mitigation, is an essential part of the curriculum.
Why should you take Salesforce AI and Data Cloud master?
Through the Salesforce AI with Data Cloud Master course, Learner will:
- Master the skills needed to manage and manipulate data within the Data Cloud, including data modeling and data quality management.
- Learn how to use Data Cloud to generate actionable insights and analytics.
- Customize AI models to improve accuracy and relevance in predictions and recommendations.
- Formulate strategies to incorporate AI into existing workflows, such as Einstein, Einstein Copilot, Generative AI along with Agent force.
- Understand the importance of change management in AI implementation.
- Recognize and mitigate biases in AI models, Implement practices that protect user data and privacy.
Who should take Salesforce AI and Data Cloud master?
Salesforce AI with Data Cloud Master will help the Learner to dive into Salesforce Data Cloud and upskill on AI. Target group: B.E/ B.Tech- CSE, IT, AIML, DS etc( Semesters- VI/ VII/ VIII) or M.Tech .
Note : AI Associate and AI Specialist can be taken up by any streams
Curriculum
The Course Curriculum include:
- Introduction to Data
- Salesforce Data Cloud
- Data Cloud Applied
- Data Cloud Advanced Topics
- Analytics on Data Cloud
- AI Fundamentals
- Generative AI
- Prompt Engineering
- Einstein Generative AI
- Salesforce Einstein
- Einstein Copilot
- Einstein Discovery
- Introducing Agent Force
- AI Project Management, Design & Ethics
Tools you will learn in the Salesforce AI and Data Cloud master
Mapping Trailmix to Certifications: This Trailmix has been mapped to 3 certifications in this field
- Salesforce Data Cloud Consultant
- Salesforce AI Associate
- Salesforce AI Specialist